For most Canadians the company that actually installs the lift is a dealer rather than a manufacturer, and dealers are worth comparing in their own right.
Silver Cross operates a showroom network and is unusual in offering factory-new units, professionally recycled equipment, short-term rentals and a buy-back service. For anyone whose need might be temporary, or who wants to see several chairs before deciding, it is a sensible first call.
101 Mobility is one of the largest accessibility franchises in North America and carries Bruno, Handicare, Harmar and Savaria depending on location. Because it is a franchise, service quality and available brands genuinely do vary between territories.
Motion and HME Accessibility both operate across multiple provinces with their own installation teams. The Stairlift Store concentrates on the Greater Toronto Area and Southern Ontario and carries Acorn, Harmar, Savaria, Handicare and Bespoke models.
When you compare dealers, ask three questions: which brands they are authorised to install, whether their technicians are employees or subcontractors, and what their target response time is for a breakdown call. Those answers tell you more about the next ten years of ownership than the brand name on the seat.